Category: Information

I hate to assume my way is the best way of purchasing stuff…. but I do own car washes so I am suppose to think my option is better then everyone else’s right? I am just kidding! LOL 🙂

Anyway…. I just got an amazon prime account (which Greg has talked about in the past.)  Now I can purchase stuff like this hex nipple delivered to my house for $3.12 and no minimum purchase! Free 3 day I believe? Whatever the case…. best ever! I love it…. wish everything was delivered to my door. Well everything is but our groceries? Amazon needs to work on that! LOL 🙂

UPDATE 4/12/2015
http://www.jcolemanco.com/WashBlast/gettoknowTechstaff.htm
Steven Weeks has worked at JCC for 5 years and works as the Entry Wizard Production Manager. Steven assists with technical calls relating to the Entry Wizard and is able to provide step by step troubleshooting. Steven is also involved with managing the Entry Wizard production schedule.
Steven can be reached at [email protected]
800-999-9878 Ext:309

Looks like Steven Weeks will not respond to my email…. we will call it a month.  But it was on Marc 19, 2015.  I could have waited a week though!  LOL  🙂

This crappy customer service is very annoying…. you would think anyone at Jim Coleman would not want to talk to a live person? They would prefer to answer emails?  It actually saves time.  Of course the original Steven Weeks I am trying to email could be fired?  The Steven Weeks that I needed to email could have not received my email?  Problem is…. this actually does not matter.  I uses to work in IT and his email should have been forwarded or refused to the sender.  Either way Jim Coleman is the same as Fragramatics with email support.  All car wash companies seem bad via email though…. except Hamilton (which I have dealt with).  Coleman is good via phone…. but get this…. I do not want to talk to anyone at Coleman on the phone!  Why can I not want to save MY time!

I would also post my annoying email that was not worth the time of day…. for an actually Jim Coleman customer to get a reply. But I do want an answer…. who knows what these people would do mad…. worse service? But I included the part number and a description. Why would I be nasty? I want the part! LOL 🙂 While we are at it…. why are their new vac stickers so bad?

http://www.jcolemanco.com/WashBlast/gettoknowTechstaff.htm

I was calling Jim Coleman and got forwarded to Steven Weeks voice mail….. I hate voice mail.  So I hung up and I found this web site.  This is a helpful link!  Even has their extensions.  It is probably really old though…. because it says “Swipe-N-Clean” which they do not support at all and they make you talk to B&C.

By the way I emailed Hamilton the other day…. and they have to have the best customer service via email I have ever seen.  I emailed 2 people (the first was an accident…. I assumed they would not email me back) and I got 2 responses with in 10 minutes!  I emailed Fragramatics and NEVER got a response!  How about this old crusty companies…. email saves you money and time.  Think about it…. have a meeting and get back with me.  🙂  (I use to have a real job…. old people have to have meetings or conference calls.  How else would they feel important?)

Also I would call my location distributor…. Premier Car Wash Systems GA.   But I would have to say something gay like please help PLEASE!  My Dad is so and so…. he purchases stuff from you…. oh great distributor from Georgia!  Then Donna might look the item up?  This other guy said he purchases chemicals so he can call them and they will show up!  I wonder why I do not want to have a unitec product?  (They are our unitec distributor also.)  I want to be an unitec distributor also…. I talked to Mike…. I confirmed I know more or at least the exact amount of information!  LOL  🙂

thecarwashowners.com
splashtouchless.com
carwashbusiness101.com

After I saw his listing on ebay…. I checked out his website.  He did write a book?  Current quote from carwashbusiness101.com site…. “Increased sales year-over-year until 2011. (A great accomplishment based on the current economy)”….. So I should not purchase your book and build a car wash?  LOL  🙂  (I believe the answer is no…. for self serves in the south at least.  The culture is changing.)  He is the guy with the “#1 Car Wash Start-Up Guide.”

To be honest I was around back then…. I also hate to say negative things about anyones book.  But a lot has changes since 2003 when he signed up with H20 Auto Wash LLC the real “superstar” (his words not mine).

7250 Saltsburg Rd, Penn Hills, PA 15235
3012 Wexford Rd, Wexford, PA 15090 “Gave Back”
6520 Saltsburg Rd, Pittsburgh, PA “Great Investment?”

I was looking at pictures of crap I took apart…. well…. because I want to!  Also trying to share my knowledge along the way…. maybe someone can clue me in on this?  The 3 Dixmor timers I have and took apart are (left to right) LED 3 , LED 5 and LED 7 . Well looking at all 3 of the Dixmor timers which I own…. some are old and some are newer. All have a reed relay on them…. which is user accessible?  Well so what you would say (I agree so what!) but a reed relay will activate when a magnetic field is present. Intriguing! 🙂 Unless the reed relay is non-standard and they do something else…. which would be boring…. But it still would be magnet related! 🙂

Also on the Dixmor LED5 and LED7 you can tell both have ir capabilities.  I did not know the LED5 had ir capabilities…. well because I do not use those timers.  🙂

Another weird point…. all the manuals from Dixmor do not point out why their timers have the reed relay?  Odd!

These are Jim Coleman timers…. The first I believe is a CT-2000 Bay Timer which I thought could use their remote control…. which I would never purchase.  The second is a Jim Coleman 1034R maybe?  Which is to show what happens if a screw driver is inserted into a $400 timer.  No…. JK it is to show the fact I do not think an ir device is anywhere around the display?

This would be Allen’s favorite timer I would guess?  This is an Omega Two timer.  This timer seems to have no input device either?  I liked this timer because I purchased them cheap and Allen wanted to purchase them…. JK Allen made them.  They still work…. unlike the majority of my Jim Coleman timers.  Not including the screw drivers special…. that would probably break any timer.  🙂

This post is for Allen mainly…. so he can marvel at the well crafted IDX Big Time timer.  (To be fair…. I am not sure if they originally came from IDX like this.  I assume they did.  I have some Jim Coleman timers with jumpers all over the place also.)  This IDX I believe retailed for around $575?  The stainless housing was/is extra I believe?  You of course need the IDX RC800 remote control thing for the timer to program it.  Which with this timer…. you just CLIPPED to the leads. Nice!  🙂  On the BT900 you could at least plug it in…. but it might be added by Fragramatics maybe?

Which brings up a great point to what Allen’s comment points out….. before you purchase a vacuum or a timer.  Fragramatics, GinSan/IVS, Jim Coleman….. maybe you should ask for a vacuum WITHOUT their crappy timer?  I like Allen…. and one other repair guy.  But how about just getting a Dixmor timer at the beginning?  I also have not purchased any Dixmor timers yet myself…. BUT it is sound advice! Even Allen eludes to it in his comment.

I have actually had Dixmor timers in my bays and have had no problems in 10 years….. knock on wood!  🙂  But I know IDX and Coleman timers are not as reliable as Dixmor timers.  I have a huge stash of Coleman timers to prove Coleman’s timers are bad.  I only had 2 messed up BT900 timers.  Plus try calling all three places…. I guarantee you want to deal with Dixmor.

UPDATE 2015.05.30:  I sold all four of these timers.  I really did like these timers.  But to be honest…. I purchased them and just never installed credit cards and well…. these timers.  LOL  🙂  My other problem was the plastic housing…. I personally felt the housing needed to be metal.  But the guy I purchased the timers from said he used them with plastic housings?  So I guess plastic is fine?  🙂

No timers…. Plus one has a random hole in it? Maybe for a lock?

No timers…. Plus one has a random hole in it? Maybe for a lock?

Two are missing coin acceptors and one is missing a coin box. I also have 5 extra coin acceptors…. all untested.