I would have to say KR shipping in my opinion is not honest. The “receipt” I received states “*** PLEASE PRINT CONFIRMATION AND RETAIN IT FOR YOUR RECORDS ***” WHY…. It is totally incorrect!!!! So the original official shipping I confirmed is $41.63…. UPS Ground. I would say this is pretty final if you ask me…. but actually no one did ask me! 🙂 At the least someone should have emailed or called. That is customary for companies to do when they overcharge customers on something.
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Then I get 2x “Invoice”s from Kleen-Rite….. with additional shipping charges. So now my total is $175.34 not $162.36 or $12.98 more. (I did check my CC and KR did charge me the higher amount.)
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Sure places make mistakes…. but no one called or emailed me and told me they were going to charge me more money. I hate to be a little cry baby…. but this is actually one reason I have not purchased from them since 2013. Shipping cost.
Also a side note…. they should just include the shipping on products like amazon.com. $12.02 for a < 1 pound item is insane….. I would not have purchased that! I believe that is what makes this $12.98 increase even worse for me. Sure the other shipment weighs 60# and if they just increased the shipping for all the items and it was not itemized it would not be so appalling.
Another thing I hate….. why can they not quote greater than 99#? I do not want to call anyone…. so I just purchased less. Sure I am stupid…. but welcome to the new generation of people that only use new technology! OLD PERSON! LOL 🙂
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