I received my ba-50 bill acceptors back from Rowe today and was very impressed how good they look. If you own Rowe changers, I would recommend checking out other repair techs, which might be able to help with reliability issues. While talking with Tom Kozlik from Rowe he explained that the key is to find a reliable repair tech. He recommended DFW Changer Service in Dallas area 214-354-0664 or Baca Changer Service in Denver Co. 720-855-8351. I got the new blue belts and I will keep you updated with how well they work. I also receive some “NEXGEN” chips so that I can accept the new $5. I really appreciate all the help that Tom gave me and I believe that maybe I will start liking my Rowe changers. I am keeping my fingers crossed.
If you own a Rowe changer you should read Tom Kozlik comment about my Mars bill acceptor post. http://cwguy.com/?p=2603 It is an interesting read and Tom is going to help me get my BA-50s squared away and make sure I update my changer to the “Nexgen” software. I will definitely keep everyone updated and write a review when I get the new “blue” belts and the “Nexgen” software. Thanks for you help Tom.
1. For the last several years, Rowe has been field testing concepts and ideas to improve the performance of the BA-50 suggested by operators in the field. One of those suggestions, improving the lower belts, dramatically improves the duty cycle of the BA-50. The improvedblue belts( part number 35082008) were implemented earlier this month in production and can now be purchased as a service part.
2. The new Nexgen $5 software that handles the new five dollar bill introduced earlier this year also improves the performance of the BA-50s. Technicians have found that by installing the new NEXGEN $5 software, a number of BA-50 error codes occur less frequently. In addition, the NEXGEN $5 software vastly improved the Bill B Check function.
3. Last year Rowe announced and began shipping Mars kits that are easily field installed into BC1200 and BC1400/2800 changers. These kits can be purchased from your local Rowe distributor.
Thank you for your business and please let us know if we can be of further assistance.
Tom Kozlik, Vice President-Major Account