How to fix an outside water faucet / hose bib when it leaks?

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The faucet was leaking water when the water was supposed to be off.  I unscrewed the faucet piece thing (as shown).  Notice the washer is totally chewed up (this house is only 3 years old kind of weird).  But maybe someone exchanged their broken one with ours?

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Our faucet used a 1/4L flat faucet washer.  A side note:  when trying to screw the piece back in, make sure the knob is not in the off position.  This will cause the piece not to fit.

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