Do you know when you get the “Unexpected Coin Drop” error randomly that the Hamilton techs tell you to unplug the wire harness from the coin dispenser and plug it back in a couple times?
I also called Randy Nix who is a Hamilton rep and he told me that there was crap on the counter switch and that was the problem.
Guess which one was correct? You know I really like Hamilton changers and I for some reason really want to like this acw-5. But it is a true POS. (and I don’t mean “Point of Sale”)…… I also hate Hamilton support. I really believe that at least 1/2 the time they give you the wrong advice. I know for a fact that one jerk told me to purchase the main wire harness (cost me around $100 and takes about 1-2 hours to install) then Heidi another tech said there was no way that was the problem. Oh and if you have a problem she is the person to talk to.