Disclaimer: I understand that the camera looks damaged but I had no idea that the Canon Camera Nazis made you take care of your camera. Why can I not leave it in my pocket? All it has is cosmetic problems (it has had all the scratches and dents for about 3-4 months). Well the big problem is the camera will only work for about 30 seconds with freshly charged batteries. This was Canon’s response:
LARGE DENT ON FRONT COVER LOGO. SEVERAL DENTS ON LENS.UNIT WILL NOT POWER ON. NO DISPLAY ON LCD. SCUFFS/SCRATCHES.CHECK ALL FUNCTIONS, REPAIR TO GOOD WORKING ORDER. FLAT RATE REPAIR MODEL, PARTS AND LABOR INCLUDED IN PRICE
My problem: They want to fix problems that do not affect the functionality of the camera and that I do not want fixed and charge me. If I do not care that I can not see through the display, why should they care?
The first thing my friend Waymon Scott (a supervisor?) did was give me 20% off. But I just wondered why they have to fix something not broken? He threatened to hang up on me and eventually he did. What an ass. (Canon PowerShot SD630)