Do you know when you get the “Unexpected Coin Drop” error randomly that the Hamilton techs tell you to unplug the wire harness from the coin dispenser and plug it back in a couple times?
I also called Randy Nix who is a Hamilton rep and he told me that there was crap on the counter switch and that was the problem.
Guess which one was correct? You know I really like Hamilton changers and I for some reason really want to like this acw-5. But it is a true POS. (and I don’t mean “Point of Sale”)…… I also hate Hamilton support. I really believe that at least 1/2 the time they give you the wrong advice. I know for a fact that one jerk told me to purchase the main wire harness (cost me around $100 and takes about 1-2 hours to install) then Heidi another tech said there was no way that was the problem. Oh and if you have a problem she is the person to talk to.
Talked to a Hamilton tech support guy today about my broken credit card acceptor (acw-5) and they informed me that I have a bad main ground and need to replace the main wire harness (48-1011 $112.99). This is going to really take forever to change out and I hope they know what they are talking about!
After talking to Tom Kozlik from Rowe International he recommended Bsca’s Changer Service & Sales. They seem very knowledgeable and Jeff is a great guy. But Jeff seems to be having a problems with the Rowe tech.
I have a Rowe C-10RL that I want to install a Coinco in. The Coinco is a MAG50 24 volt and my Rowe CCC should support any MDB it is a 45085902. If anyone has gotten this to work please let me know?
Rowe sent me the incorrect wire harnesses. These are the harnesses that I am suppose to plug into the Coinco. (45108203, 45108204) Not really sure what bill acceptor these are really for?