Hamilton AutoCashier ACW-5

IMGP0401.JPG

Do you know when you get the “Unexpected Coin Drop” error randomly that the Hamilton techs tell you to unplug the wire harness from the coin dispenser and plug it back in a couple times?

I also called Randy Nix who is a Hamilton rep and he told me that there was crap on the counter switch and that was the problem.

Guess which one was correct?  You know I really like Hamilton changers and I for some reason really want to like this acw-5.  But it is a true POS.  (and I don’t mean “Point of Sale”)……  I also hate Hamilton support.  I really believe that at least 1/2 the time they give you the wrong advice.  I know for a fact that one jerk told me to purchase the main wire harness (cost me around $100 and takes about 1-2 hours to install) then Heidi another tech said there was no way that was the problem.  Oh and if you have a problem she is the person to talk to.

Both Rowe changers were jammed – again

IMG_1686.JPGIMG_1687.JPG

Both Rowe changers were jammed with the error message CK TRANSPORT VF.  Like MEP1 suggested I would like to replace these Rowe bill acceptors but have not found a reasonable method.  I also do not want to purchase all the parts for a new changer for the swap (computer, bill acceptor, and coin dispenser).