So is it worth $10 to actually call someone on the phone?


http://amzn.to/2iCFPpo $10

So just for a hypothetical example…. if this Samsung 32gb card broke (above) after about a week of use in a tablet.  Would you go through all the trouble of calling Samsung support and wasting over 30 minutes having to troubleshoot a crapping defective sd card?  Holly Korea…. it took 20 minutes trying to fill out their crappy service request form!  Just to figure out I had to interact with someone to get a replacement card.  Well after chatting with Deepkumar D for another 10-15 minutes….  I figured out I had to call 1-800-Samsung.  So let me get this straight…. this $10 card amazon.com sells and makes money off of.  So this “card” is worth lets say…. $2-3?  Come on…. it cost the company more money for me to talk to their employees then to ship me a replacement you would think?  Not to mention and I hate to even mention this because every cry baby says this every time they have a problem…. I will never purchase a direct branded Samsung sd card.  Infact I purchased this card while chatting with DD.  http://amzn.to/2i5QWdR  Sure Samsung probably make the card!  LOL 🙂

My favorite exchange:

D: We are not trained on SD cards or option to access the tickets of SD cards. We do have dedicated support for SD cards and do not have any information about it. We do not wan to misguide you any way.

Me: ….It is broken I have plenty of sd cards…. Plus I believe you are an expert enough to figure out a sd card is broken. 🙂 I just want another card…. it is defective.

Sure Samsung has procedures…. but I am not happy and I actually ordered 2x SanDisk cards because I seriously will not purchase their brand again.  I also actually remember things unlike the majority of people.  LOL 🙂  AND YES I AM BEING A CRY BABY!  I already said I was being one!  My kids do it and always seem to get their way!  LOL 🙂