At least I am embarrassed for Rowe and their die hard customers.

So the “new” award winning Rowe changers are made by Triad DesignWebsite I never thought of this…. Basically because the chargers were not impressive using off the shelf parts.  I just expected the changer to be built by Rowe?  Why not?  I was kind of surprised to be honest. The other Rowe chargers used Rowe parts? Good or Bad! 🙂

Rowe wins an Innovative Award and not MEI? 20130803

But you would think a company like Rowe would force a non-compete or no talkee contract with a company like Triad Design.  (Also all the companies do it (I assume) so I am not just singling out Rowe.  Jim Coleman for sure…. and I know at least one product from Hamilton (probably others or all of them?) that had another companies name on the circuit boards.)  To me it just seems like a bad business plan…. Why not employee your own development team (2 guys probably, in this case with Triad which probably only has/had 6 employees supposally).  If Rowe honestly hired 2 employees then they could constantly have new updated products?  What good it that?  Give honest tech support from techs that worked on the actual product design?  Not needed at all?  Keep an updated product line on the market?  Why not lag decades behind it is the norm?  Have more technologically advanced products on the market than any other company?  What makes you so smart…. smarty pants? 

Honestly what makes any of the major car wash companies in a good competitive position?  Honestly the only reason any major company is in any position is because of a repetition. What reputation? Old broken products that need to be replaced?  Car wash owners as a whole do not know anything.  Sorry!  🙂  I talking to a operator and I wanted him to try a Dixmor timer in his Coleman bay.  He swore I was trying to blow up his bay!  Well the Dixmor timer was going to short or everything.  Bottom like there is no amount of marketing that Dixmor can do to undo uneducated owners.  Plus if owers love Coleman timers…. Well I believe Coleman might have even switched by now?  Bad example…. But hopefully you get my point.  LOL 🙂  Customers are trusting companies and techs that never worked at the company in the first place.  Just finding compatible parts from the old Manufactures…. Lets be honest no one wants a Timemaster Bay Timer (Well you should not want one!  🙂 )  All these companies need new leadership…. All need better goals…. Working off your old book of business is okay until some other major company gets real leadership and kills all the competition.

Another thing to check out…. Triad website…. I honestly would not purchase anything from them after looking at their website. (Rowe’s website is really not that much better.  Well unless there product is really cheap.  Support might be important on a no name changer?  Not sure?)  Triad’s website looks like something I would not even have done 20 years ago.

3 website hints PLEASE NEVER DO if you take your company seriously.
1) NEVER use a free hosting service…. It is really never okay to have the words “Free Hosting” (GoDaddy or whatever) on any page.
2) NEVER use an email address like @aol or @verizon etc. so your customers can see how low budget your company is.
3) I believe you should have a PO Box and never use your address. But you can use your business address. But NEVER use your home address for lots of reasons! (Also on business cards!)
4) BONUS people argue using an 800 number. But the other points look a lot worse. 800 numbers are cheap…. So whatever people expect I guess?

Interesting search when you search this company (I have no clue about any links or information on this page) Triad, Massachusetts appears to have filed Chapter 11 in Texas where Rowe is located? Weird?

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