Rowe tech guy

I called Rowe today and they said they sell a high security face plate (27040201 KR: $54.64) which is good.  But it only is for the bc-1400.  The Rowe tech guy said I was sol on my bc-200.  Then I told him I hated my Rowe changers and I was disappointed that they could not help me with my hammer problem.  He actually faxed the install instructions like he said.  Very impressive, I always have very bad luck with customer service people. 

I have some pictures of the high security face plate.  I think maybe I could get it to work.  By cutting the face plate and drilling holes in the cabinet.

Rowe tech service hotline:  1-800-669-7693  E03

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